Privacy policy

1. Introduction.
   At Perfect Kitchens & Joinery PTY LTD (“we,” “us,” or “our”), we are committed to protecting your privacy as a customer and online visitor. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.perfect-kitchens.com.au. By accessing or using our website, you agree to the terms outlined in this policy.
2. Information we collect.
   We may collect personal information such as your name, company name, email address, phone number, billing address, geographic location, IP address, and interactions with our website, including survey responses, support inquiries, blog comments, and social media handles. This information is collected when you provide it directly or through automated tracking technologies such as cookies and pixels. Our services are not directed to individuals under 18, and we do not knowingly collect personal data from minors. If we become aware of such collection, we will take appropriate steps to delete the information. You can request or delete your personal data by contacting us directly.
3. How we use your information.
   We use the information collected to deliver and enhance our services, provide customer support, send relevant updates and marketing communications (with opt-out options), analyse user behaviour, improve website performance, and personalise content. Additionally, cookies and tracking pixels may be used for targeted advertising through platforms such as Google Ads and Meta Ads. We will only send marketing communications if you have subscribed, and you may opt out at any time.
4. Storage and security of your information.
   We take all reasonable steps to protect the confidentiality of your data. All information is stored securely to prevent unauthorised access or misuse. If data is transferred outside Australia, we ensure it is protected under applicable privacy laws. Personal data is retained for as long as necessary to fulfil business needs and legal requirements. If a security breach compromises your data, we will promptly notify you in accordance with legal obligations.
5. Third-party data sharing.
   We do not sell or trade personal data. However, we may share your data with trusted third-party providers when necessary for essential services such as analytics, marketing, and legal compliance. These providers are required to comply with our privacy standards and are prohibited from using your data for other purposes. Information may also be disclosed if required by law, such as compliance with court orders, subpoenas, or law enforcement requests.
6. Cookies and tracking technologies.
   A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. The use of cookies allows a website to tailor its configuration and content to your needs and preferences. Our website uses cookies to improve functionality, analyse traffic, and enhance your experience. Cookies do not access information stored on your device. You can manage your cookie preferences through your browser settings. Blocking cookies may affect website functionality. Additionally, third-party advertising services, such as Google Ads and Meta Ads, may use cookies and tracking pixels to display relevant advertisements. You can manage these settings via Google and Meta privacy controls.
7. Your rights and data requests.
   You have the right to access, update, or request the deletion of your personal data. You can do this by contacting us at info@perfect-kitchens.com.au. If you wish to manage or delete data collected by third-party platforms, please refer to their respective privacy settings.
8. Links to external websites.
   Our website may contain links to third-party websites for convenience. We are not responsible for the privacy practices of these external sites and encourage users to review their policies independently. Clicking on third-party links is at your discretion.
9. Legal disclosures.
   We may disclose personal data when legally required, including compliance with legal proceedings, law enforcement requests, or to protect our rights, property, or safety. In the event of a business merger, acquisition, or sale, customer data may be transferred under strict confidentiality agreements.
10. Changes to this policy.
    This privacy policy is subject to periodic updates. Any modifications will be effective immediately upon publication on this website. We encourage you to check this page regularly for updates.

Contact us.
If you have any questions or concerns regarding our privacy policy, please contact us at Perfect Kitchens & Joinery PTY LTD, info@perfect-kitchens.com.au. We will respond within a reasonable timeframe.